'Jay' Joseph Carlton Moran, Jr.
Northern Virginia Area, USA
Cell: 202-xxx-xxxx - Home: 540-xxx-xxxx - Office: 703-265-xxxx
Executive technologist bringing innovative, yet realistic, solutions to business needs. Technology thought leadership for over 20 years at 5 companies. Directs 59-employee worldwide organization interacting with CxOs to hands-on engineers while architecting, building, and supporting exactly the right technical solution. Fiscal responsibility demonstrated through $xxM+ OpEx, $xxM+ CapEx budgets, and $xxM+ of deployed capital.
AOL Inc. Dulles, VA 1999 – Present
Senior Technical Director 2009 – Present
After one year of succession grooming, assumed role as Head of Network Engineering & Operations (NEO) in December 2009. Responsibility for the architecture/design, engineering/deployment, and operations of all AOL networks including routers, switches, SLB/ADC, GSLB, DNS, CDNs, DWDM transport systems, circuits, and worldwide co-location. Organization of six managers and fifty-nine total employees across US, Ireland, and India (four matrixed in India). Cost center responsibility has a yearly OIBDA impact of over $xxM (cost of revenue and operating expense offset slightly by IP transit revenues), $xxM in capital expenditures, and $xxM of depreciation expense of a $xxM installed capital base.
o $x.xxM favorable on $xxM OpEx in 2010; Circuit expense down 37% Y-Y; Colo expense down 22% Y-Y
o Cisco maintenance savings of $x.xM for July 2010-July 2011 from prior $x.xM total through aggressive conversion to Juniper platforms and negotiations of terms
o Generic Edge – replacement of 100+ multiple routers with 12 Juniper MX960 in data centers resulting in average 2 router hops down from 5, lower latency, higher microburst and bandwidth capacity, using backplanes instead of optics for approximately 1/3 of intra data center traffic, $xM less deployed capital even with depreciated values and nearly $xM yearly in maintenance and power savings
o US ATDN backbone technology refresh, replacing aging Cisco GSR fleet with Juniper MX960s for greater flexibility, less hardware, and nearly $xM yearly in maintenance OpEx savings
o Ad.com emergency network integration into NEO after all seven employees took voluntary package in December 2009; network greatly stabilized through good engineering discipline even with fewer resources
o As AOL exited international market able to realize additional $x.xM in savings through expedited consolidation activities in Frankfurt and closure of Hong Kong and Sydney colo facilities
o Complete replacement of BIND/Linux DNS solution with BlueCat internally and UltraDNS externally
o Selection, design, and replacement of Cisco based WLAN solution with Aruba solution
Senior Technical Director & Chief Architect 2006 – 2009
In November 2006 took over the Network Architecture team as Chief Architect and Technical Director. Team had all design responsibilities for the above-mentioned services. In 2007 also took over DNS/GSLB Engineering & Operations team. The two teams were comprised of thirteen worldwide employees with one manager. Promoted to Senior Technical Director in 2008 for performance and in prep as successor to VP.
o Conceived of Gen Edge data center network design in 2007 and through team-prepared strategy and architecture to achieve the goals through long term project replacing the decade-old prior design
o Other major accomplishments include DNS/GSLB redesign, aol.com infrastructure redesign, internal peering redesign, IPv6 deployment plan, international portal designs, ATDN design verification, and implementation of vendor/customer management programs
Chief Architect & Technical Director 2003 – 2006
In early 2006 given additional responsibility and assumed leadership of all of Internal Computing Network Engineering teams consisting of three managers and twenty-two full-time employees located on both coasts of the US, France, the UK, and India. Managed $9M OpEx and $6.5M CapEx. Responsible for all aspects of design, deployment, and security of the 100+ location worldwide employee network with primary sites in the USA, UK, Germany, France, and India. After downsizing the team to an appropriate size of one manager and twelve employees, transitioned the role to the remaining manager in October 2006.
In early 2005 given additional responsibility over the East Coast Internal Computing Network Engineering team in addition to managing the Network Security and Architecture teams. Combined teams consisted of eleven direct report full-time employees. $2M+ OpEx and $4M+ CapEx Responsible for network design and security of 100+ worldwide sites and the deployment of 30+ locations in the east US.
In addition to Chief Architect of Internal computing position, in late 2003 added direct management responsibility (Technical Director equivalent) by leading the Network Security and Architecture teams. Teams consisted of 5 direct report full-time employees. Managed $1M OpEx and $600K CapEx.
o Creator and Co-Chair of the Internal Computing Security Program achieving no significant downtime due to security incidents at the desktop, server, or network level since ICSP creation in January 2004; no downtime with MyDoom & Sasser after prior failures during Nimda, SQL Slammer, and Blaster
Chief Architect 2001 – 2003
In September 2001 promoted to Chief Architect of Internal Computing. Responsible for refining and approving designs for all core employees IT services and overall secure enterprise design of the worldwide infrastructure serving more than 45,000 nodes, 19,000 employees, and 100+ sites for AOL. Responsible for the design (and tier 4 support) of the worldwide network serving more than 20,000 nodes for Warner Brothers and Warner Music Group divisions from 2001-2004 cutting costs by $700k on $6M spend. Mentoring of over one hundred technical architects, engineers, and operators.
o Chair of Core Network Infrastructure Team, which consisted of cross-divisional representatives at the vice president and director levels throughout AOLTW, during merger activities from 2000-2001 leading to over $5M reduction in network costs on $50M spend
Network Architect 2000 – 2001
In May 2000 promoted to Network Architect of Internal Computing networks. These networks were the worldwide enterprise (employee-facing) networks.
o Complete redesign of the enterprise networks. OSPF redesign brought stability. Gigabit Ethernet on Foundry Big Iron 8000s replacing failed Cisco 8540 router deployments. AOLWave provided no OpEx Gigabit connectivity between primary Northern Virginia sites replacing expensive and much slower DS3s.
Senior Network Engineer 1999 – 2000
In February 1999 joined AOL as a Senior Network Engineer in the Internal Computing organization. Responsible for engineering and deployment of the worldwide enterprise/employee facing networks.
Williams Communications McLean, VA 1998 - 1999
Senior IT Consultant
Hired to re-architect customer IT solutions to meet their ever-changing needs. Employed tool-based design methods using simulation tools and troubleshot elusive network problems and system issues using the latest in network analysis tools. Unfortunately non-voice IT was proving difficult to get off the ground within the classic voice services organization. Made tough decision to leave within 90 days of starting.
Perot Systems Dallas, TX 1995 - 1998
Senior IT Consultant
Fulfilled a senior IT consulting role to health-care customers. Mentored other members of the health-care team in various technologies. Traveled extensively throughout US to hospitals, doctors’ organizations, and insurance companies serving both in technical and pre-sales capacities. Led project teams replacing legacy minicomputer/mainframe infrastructure with client/server network & systems. Software architecture & development for Tenet Healthcare’s Find-A-Doctor webpage using precursor to ASP and MS-SQL.
Tenet’s Frye Regional Medical Center Hickory, NC 1994 - 1995
Eastern Data, Inc. Kernersville, NC 1988 - 1994
Breadth of Knowledge:
Management & General IT:
Management of directors, managers, and individual contributors; $xxM OpEx & $xxM CapEx budget planning and adherence; large-scale project and program management; business process analysis and application of technology solutions; ITIL management methodologies; incident response; threat and risk management; security policy creation and enforcement; internal and external audit compliance including SOX, GLB Act, HIPPA, and PCI
IP, TCP/UDP, OSPF, BGP, route maps, QoS marking/policing, Firewalls/ACLs, NAT/PAT, wireless LANs (802.11a/b/g/n), 802.1x, NAC, DHCP, DNS, IPSec, GRE/L2TP tunnels, some MPLS, IP multicast, switching/bridging, spanning tree, VLANs, Ethernet (10Mbs-10Gbs), OC3-192 POS, leased line provisioning (56k - DS3), various other WAN/LAN technologies, copper and fiber physical cabling plants, GSLB, L4-7 load balancing, application acceleration, CDNs, multi-tier application optimization, desktop – system – network – security architecture, SDLC familiarity, moderate SQL and database design, rusty C programming, light Perl programming
Network Analysis and Management Tools:
Packet level network analysis with tools (Wireshark, Sniffer, Shomiti Surveyor, etc.), NetFlow, RMON, various SNMP packages, network documentation methodologies and tools (OmniGraffle, Visio, NetDraw, Visionael, etc.), Snort (and Dragon in the day) network intrusion detection/prevention systems (IDS/IPS), network penetration and vulnerability testing tools (nmap, nessus, Foundstone, etc.)
Operating System and Hardware Vendor Knowledge:
Juniper, Cisco, Brocade (Foundry), HP, Arista, Citrix Netscaler, A10, and various other network vendors
Cisco PIX, Checkpoint, Nokia, Netscreen, iptables, and other firewalls
Multiple Unix variations; Linux, FreeBSD, MacOSX, Solaris, HPUX, AIX, DGUX
Ancient Windows Server & Novell knowledge
Affiliations and Certifications:
IEEE – Member since 1998, Active in Standards Association, participated in High Speed Study Group that eventually became the 40/100Gbs Ethernet 802.3ba standard
NANOG – Attendee since 1999, supporter of 2010 NewNOG efforts
ARIN – Voting member representing AOL Inc.
RIPE – Voting member representing AOL Inc.
IETF – Attended various IETF meetings, participated in IPv6 Ops Planning activities in 1999-2001
Internet Society – Member of ISOC since 1996, Patron since approximately 2004
Certified NetAnalyst – Architect Level, 1997 and recertified in 2006
2002-2010 - AOL Internal Training (AOLU)
Annual Review & Career Path Coaching, Behavioral Interviewing, Communicating for Success, Compensation, Delivering Great Service, Essentials of Management, Facilitative Leadership, Keeping Your Best People, Leading Leaders, Managing at AOL, Managing Within the Law, Mastering Meeting Facilitation, Performance Management, Positive Power and Influence
1996-1997, 2006 - Pine Mountain Group - Network Analysis & Design and Advanced Network Analysis
1994 - Data General - Certificate in Advanced TCP/IP Network Theory and Design
1994 - Data General - Certificate in Advanced Unix System Administration
1994 - HBO&C - Certificates in Beginner SQL, Intermediate SQL, and Advanced SQL
1987-1989 - WSFC Career Center - Industrial Electronics
Available upon request